Harness the power of Emotional Intelligence (EI) and Artificial Intelligence (AI) with TP and elevate your customer loyalty to new heights! We empower businesses to leverage advanced technology and top talent, delivering emotionally intelligent, personalized, and empathetic customer experiences that drive lasting loyalty. 

Adapt to the evolving Australian and New Zealand markets! Boost your customer satisfaction and transform customers into loyal advocates with TP's tailored solutions, powered by EI and enabled by AI. Our offerings include:

Business Process Outsourcing

CX Management

Digital Transformation

Boost customer satisfaction and loyalty with our personalized approach and drive revenue growth.

Enhance efficiency and streamline operations for lasting customer loyalty.

Stay ahead of the curve by leveraging technology to meet changing customer demands.

Back-office Outsourcing

Advanced Analytics

Increase flexibility and reduce inefficiencies with optimized back-office support.

Anticipate customer needs and trends with data-driven insights to enhance customer experiences.

With a workforce of around 500k employees in over 100 countries serving 170 markets, TP has over 40 years of experience helping businesses drive operational excellence. We have the knowledge and resources to deliver outstanding experiences anywhere, leading to exceptional results for your business.

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Bali offers a strategic advantage for businesses seeking growth in the Australian and New Zealand markets. With TP's centralized multilingual operations in Bali, you can tap into our expertise to seamlessly elevate your customer service delivery and expand into new markets.

Scale globally and ensure exceptional service delivery while maintaining a local touch through our latest newest hub opening soon in Bali, Indonesia.

High-touch 

Our people are at the heart of our success. We harness human connection by emphasizing empathy and personalized service.

High-tech 

With AI-driven technology, we streamline routine tasks, empowering customer experts to focus on delivering emotionally intelligent, empathetic, and personalized experiences.

High standards 

our global management upholds the highest standards, ensuring consistent, high-quality service delivery across all operations through TOPS and BEST. 

Elevate customer interactions and experiences. Leverage TP’s expertise and solutions across various industries:

Sales

Finance &

Accounting

Digital CX and AI

Trust and Safety

Analytics & Consulting

Collections

HR management

Social Media

For over 40 years, TP has been trusted to optimize performance and enhance customer experience, ensuring simpler, faster, and safer interactions.

Put our commitment into practice for your business

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